698 jsp ssm客户关系管理系统_演示录像 2019 查重
点击上面课题下载设计演示录像（建议用电脑用爱奇艺万能播放器看录像）
二十一世纪进入信息发展高速路，信息化革命给所有服务领域带来新的发展。随着腾讯游戏的兴起，越来越多的人走进了腾讯游戏，而传统的管理模式已不能适应现代腾讯客户关系管理的发展趋势，如何增强客户的内部管理和完善客户服务，成了客户关系网站发展的当务之急。
本文阐述了客户关系网站的设计与实现，本系统采用java+mysql作为开发工具。主要实现功能包括：数据字典、系统管理、客户管理、客户流失、销售机会、客户服务、客户关怀、统计、个人中心等功能。本系统操作简单，界面友好。
本论文主要讲述了客户关系网站开发背景，对该系统做了详细的需求分析和功能需求，然后对客户关系网站进行测试和总结。业务流程、系统结构和数据库设计等方面的问题。望能利用先进的计算机技术和网络技术来改变目前的客户信息管理状况，提高管理效率。
关键词：客户关系网站；Java技术，mysql数据库，B/S模式
In the 21st century, information revolution brings new development to all service fields. With the rise of tencent games, more and more people have entered the tencent games, and the traditional management model has been unable to adapt to the development trend of modern tencent customer relationship management, how to enhance the internal customer management and improve customer service, customer relationship website development has become a top priority.
This paper describes the design and implementation of customer relationship website, this system USES Java +mysql as a development tool. The main functions include: data dictionary, system management, customer management, customer loss, sales opportunities, customer service, customer care, statistics, personal center and other functions. This system operates simply, the interface is friendly.
This paper mainly describes the customer relationship website development background, the system to do a detailed demand analysis and functional requirements, and then test and summarize the customer relationship website. Business process, system structure and database design. Hope to use advanced computer technology and network technology to change the current customer information management situation, improve management efficiency．
Key Words: Customer relationship website; Java technology, mysql database, B/S mode
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