浅谈平衡计分卡在企业绩效管理中的运用
科学的管理方法可以帮助企业在激烈的竞争中保持领先地位，自平衡计分卡问世以来，以它卓越的理念和在世界许多大公司成功引入的经验，成为20世纪最伟大的管理工具之一。平衡计分卡通过财务、客户、内部业务流程和学习与成长四个维度使企业战略目标与绩效管理联系起来，不仅科学的衡量了企业的绩效水平，还力求于评价员工的绩效水平，以建立基于企业战略的绩效评价体系。本文正是从云南联通公司的实际情况出发，探讨如何构建员工的绩效考核体系，分析在此过程中存在的问题及对策。
关键词：体制改革； 绩效； 平衡计分卡； 业绩
Abstract
Scientific management methods can help enterprises in the fierce competition to maintain a leading position, since the inception of the balanced scorecard, with its excellent idea and in many of the world’s big company successfully introduced experience, in twentieth Century to become the greatest management tool. The Balanced Scorecard through financial, customer, internal business processes and learning and growth in four dimensions the enterprise strategic target and performance management, not only scientific measure of enterprise performance level, also sought to evaluate the performance of employees, in order to establish the enterprise strategy performance evaluation system based on. This article is from the Yunnan UniCom company’s actual situation, discusses how to construct the staff performance appraisal system, analysis of the process in the problem of existence and countermeasure.
Key words: system reform; performance; Balanced Scorecard; performance
目 录
（二）BSC的四个维度及其相互关系………………………….. 3
二、我国企业绩效管理的现状………………………………….. 5
三、云南联通公司平衡计分卡在绩效管理中的运用………………….. 6
（二）云南联通公司绩效管理的现状分析………………………. 6
（三）云南联通公司绩效管理存在的问题………………………. 8
四 基于云南联通公司平衡计分卡运用中的不足给出的建议与意见…….. 10
（二）平衡计分卡指标系统与企业原有指标系统的协调与重整……… 10
