摘 要
近年来,随着电商企业的发展,各电商企业面临的竞争压力与日俱增,其中优秀人才之间的竞争占主要地位。因此,京东企业不得不积极采取措施吸引和挽留人才。员工福利作为薪酬体系中的重要组成部分,是京东企业激励员工的有效手段之一,但是传统的福利制度已经不能满足员工多样化的福利需求。合理的员工福利制度一方面能够节约企业成本,提高企业的核心竞争力,一方面有利于激励员工,提高员工的忠诚度。
本文试图以京东企业为研究对象,通过实地调查发现员工福利项目的主要缺陷,并针对性的提出优化员工福利机制的解决方案。论文大致从以下几个方面展开研究,首先论文开头以员工福利理论进行研究与分析,为京东企业员工福利优化方案的设计奠定理论基础;论文中详细介绍了京东企业的组织结构,包括员工性别、年龄、工龄、学历、职称以及流失率六个方面;针对京东企业员工福利项目的现状,分析其所存在的主要问题;参照国内外企业员工福利的优化方案,针对性地对京东企业员工福利项目提供优化方案;从人力、财力等方面提出优化员工福利项目的保障条件。 本文是对京东企业员工福利问题的实证研究,文章的研究成果将对京东企业员工福利项目优化工作具有一定的指导意义,并且对其他电商企业合理实施员工福利制度与进一步理论研究提供参考和借鉴。
关键词:电商企业;员工福利;优化管理
In recent years, with the rapid development of the business enterprise, the business enterprise faces grow with each passing day competition among talents competition dominant. Therefore, the Jingdong enterprises to actively take measures to attract and retain talent. Employee benefits as an important part of the compensation system, is one of the effective means of employee incentive Jingdong, but the traditional welfare system has been unable to meet the diverse needs of employees welfare. Reasonable employee welfare system can save cost, improve the core competitiveness of enterprises, on the one hand to motivate employees, improve employee loyalty.
This paper attempts to Jingdong enterprise as the research object, through the field survey found that the main defects of employee benefits of the project, and put forward solutions to optimize the employee welfare mechanism. The roughly from the following several aspects launches the research, first of all at the beginning of the paper to staff welfare theory were research and analysis, for Jingdong employees welfare optimization scheme is designed to lay theoretical foundation; Jingdong enterprise organizational structure are detailed in the paper, including employee’s gender, age, length of service, education, job title and loss rate of six aspects. In view of the present situation of the Jingdong enterprise employee benefit programs, analysis the existing main problems, referring to the domestic and foreign enterprise employee welfare optimization scheme, to Jingdong employees welfare project provides the optimal scheme for; from the human, financial and other aspects of the proposed optimization conditions to protect the employee benefit programs. This paper is an empirical study of Jingdong employees welfare issues, the research results of this paper will of Jingdong employees welfare project optimization has certain guiding significance, and other commercial enterprises reasonable implementation of staff welfare system and further theoretical research to provide reference and reference.
KEY WORDS: Electric business enterprise; Employee welfare; Optimization management
目 录
ABSTRACT………………………………………………….. 2
2员工福利方案研究的相关基础理论……………………………… 9
2.2 员工福利的基础理论………………………………….. 11
2.2.1 马斯洛的需求层次理论………………………….. 11
3京东企业员工福利方案的现状和问题分析……………………….. 14
3.1上海航空公司发展概述及公司福利现状……………………. 14
3.1.2京东企业的组织结构及人力资源情况…………………. 14
3.2 京东企业员工福利现状介绍…………………………….. 17
3.3 京东企业员工福利满意度调研…………………………… 19
3.3.2 调研结果统计与分析……………………………. 20
3.4 京东企业员工福利存在的主要问题……………………….. 23
3.4.1 员工福利认识较混乱…………………………….. 23
3.4.2 福利形式比较单一………………………………. 24
3.4.3 员工福利的市场竞争优势不强……………………… 25
3.4.4 员工福利差异较大………………………………. 25
3.4.5 福利成本增长较快………………………………. 25
3.4.6 福利分配存在一定的不公平性……………………… 26
4京东企业员工福利优化方案………………………………….. 28
4.4进一步完善福利分配结构………………………………. 29