论 文 摘 要
文秘人员从属和于领导的，是领导的助手和参谋，是连接上下、内外关系的桥梁和纽带。在一定程度上代表了领导的风格和部门的形象，所以，社会对秘书人员的要求越来越高、越来越具体。良好的职业道德和出色的业务能力就成为秘书人员的必须，只有具备这最基本的素质，秘书人员才能适应社会发展形势游刃有余地应对工作，并且得到领导和群众的认可，同时为自己的成长和发展做好充分的积累。
关键词：文秘人员；提升素质；必要性
Abstract
Secretarial staff subordinate to and serve the leadership, leadership aides and staff, is connected up and down, inside and outside of the relationship between the bridge and link. To some extent, it represents the image of the leadership style and departments, so that society secretarial staff have become increasingly demanding, more and more specific. Good work ethic and excellent operational capabilities must become secretaries, only with this most basic quality, secretarial staff to adapt to the social development situation in its capability to cope with the work, and has been recognized by the leadership and the masses, as well as their own growth and make full development of accumulation.
Keywords: clerical staff; enhance the quality; Necessity
目 录
一、研究概述………………………………………………………………………………………. 1
1.1研究背景…………………………………………………………………………………….. 1
1.2研究意义…………………………………………………………………………………….. 1
二、文秘人员职业素质概述…………………………………………………………………….. 1
2.1职业素质的概念………………………………………………………………………….. 1
2.2文秘人员职业素质的重要性………………………………………………………… 1
三、文秘人员基本素质概述…………………………………………………………………….. 2
3.1基本素质的概念………………………………………………………………………….. 2
3.2文秘素质的基本内容…………………………………………………………………… 2
3.2.1思想品德素质……………………………………………………………………. 2
3.2.2科学文化素质……………………………………………………………………. 2
3.2.3专业技能素质……………………………………………………………………. 2
3.2.4心理、身体素质………………………………………………………………… 2
四、我国文秘人员素质现状…………………………………………………………………….. 2
4.1学历水平较低……………………………………………………………………………… 2
4.2现有职业教学要求难以满足实际需求………………………………………….. 3
五、提高文秘素质的措施………………………………………………………………………… 3
5.1加强工作素质培养………………………………………………………………………. 3
5.2提升文秘的意志力………………………………………………………………………. 3
5.3提高专业教学质量………………………………………………………………………. 4
5.4掌握沟通技巧……………………………………………………………………………… 4
5.5健全教育组织，积极做好思想政治教育工作……………………………….. 4
5.6充分发挥自身优势，充分利用非语言因素 ………………………………… 4
结 论…………………………………………………………………………………………………….. 5
致 谢………………………………………………………………………………………………………. 7
